Koenig COVID-19 Resource Center

March 24, 2020

Koenig Updates Following Government Stay-at-Home Orders

Dear Valued Customers,

Koenig Equipment remains available to serve You, our Customer, in a variety of ways.  Meeting your equipment, precision, parts and service needs remains a priority along with employee safety and social responsibility.

By now you likely heard the news that both Indiana and Ohio have issued stay-at-home orders.  Agricultural production, construction trades and the businesses that support them, like Koenig Equipment, are considered ESSENTIAL and so all Koenig Equipment Ag locations are open to support Ag and Construction Customers. This includes Anna, Franklin, Greenfield, Greensburg, Greenville, Oxford, Richmond, Rushville, and Urbana.

In support of State orders, our lawn and garden locations will be available by phone and online for equipment, parts and service until further notice. Staffing will be reduced, and lobbies closed until April 7.  This includes Amelia, Botkins, Germantown, Lebanon, Tipp City and Bloomington.

The circumstances surrounding COVID-19 are fluid and may require further precautionary steps, so please call ahead or visit us online before making the trip to see us.

We want to remind you of the many options available to continue managing your farm operation, property or business, while limiting unnecessary trips.  Please visit our website at www.koenigequipment.com to take advantage of the following opportunities to simplify your life and protect your health during this unusual time.

Customer Options:

For All of Your Parts Needs                                                                                                     

  • Order parts online via Koenig MyDealer portal (select link, then fill in 9 required contact information fields for easy registration)
  • Call your local Koenig location to order and pay for your parts via the phone
    • Whether ordering online or over the phone, ask about delivery options including curbside pick-up, parts-drop locations or direct ship to your home or business

For Your Service Needs

  • Schedule in-shop service online via the website or by phone
  • Request pick-up and delivery by Koenig Staff
  • Call to schedule Field Service and we will come to you
  • Use Koenig MyDealer for any of the above and to view status of current repair work

For Your Equipment Needs

  • Call us to discuss equipment specifications and receive a personalized quote via email
  • Use Koenig Equipment’s Request a Quote button on the Equipment/Inventory pages
  • Use the Build Your Own (BYO) button at www.koenigequipment.com to configure your equipment and request a quote

For Your General Needs

  • Utilize online bill pay to take care of your payments
  • Utilize Koenig MyDealer to make sure your contact information is correct, ensuring we reach you efficiently
  • Use the Email button on the contact page for any type of inquiry

Feel free to call us as we remain available for your call at all locations.  Let us know how we can be of help and watch for relevant updates on our Koenig COVID-19 Resource Center page via the link on our home page.
 
Thank you for trusting us with your business. Stay safe and healthy.

Appreciatively,

Aaron Koenig
President, CEO

 

March 18, 2020

Koenig Offers Options During COVID-19 Social Distancing

Dear Valued Customers,

With daily developments regarding COVID-19, Koenig Equipment remains apprised of the latest information and is fully committed to the safety and health of all our Customers, Employees, and Communities. We are following guidance from the U.S. Centers for Disease Control and Prevention (CDC) and are taking precautionary measures to ensure we are available when and where you need us.  At this time, all Koenig Equipment locations will continue operating at normal business hours and providing afterhours support. Still, two upcoming Customer events have been impacted:

  • Franklin Indiana Spring Open House (3/21) – Cancelled
  • Bloomington Indiana Customer Appreciation Day (4/11) – Postponed until further notice

You are welcome to visit any of Koenig Equipment’s 15 locations as you normally do, but in response to the growing concerns for health, safety and comfort, we wanted to remind you that we have many options available for you to continue managing your farm operation, property or business, while limiting trips away from your home or office.  Please visit our website at www.koenigequipment.com to take advantage of the following opportunities to simplify your life and protect your health during this unprecedented time.

For Your Parts Needs                                                                                                        

  • Order parts online via Koenig MyDealer portal
  • Call your local Koenig location to order and pay for your parts via the phone
  • Whether ordering online or over the phone
    • Choose to have your parts placed out front of the store or ask for curbside pick-up
    • Elect to have your parts shipped to your home or business
    • Choose to pick-up your parts at a designated parts-drop location

For Your Service Needs

  • Schedule in-shop service online via the website or by phone
  • Request pick-up and delivery by Koenig Staff
  • Call to schedule Field Service and we will come to you
  • Use MyDealer for any of the above and to view status of current repair work

For Your Equipment Needs

  • Call us to discuss equipment specifications and receive a personalized quote via email
  • Use the Build Your Own (BYO) button at www.koenigequipment.com to configure your equipment and request a quote

For Your General Needs

  • Utilize online bill pay to take care of your payments
  • Utilize MyDealer to make sure your contact information is correct, ensuring we reach you efficiently
  • Use the Email button on the contact page for all types of inquiries

Please don’t hesitate to let us know how we can help you during these challenging times.  Most importantly, take care of yourself and others.  And, watch for relevant updates as we post on our social media pages.

Appreciatively,

Aaron Koenig
President, CEO
Koenig Equipment, Inc.