Congratulations to Dustin Schwable and Jayson Higgins, Anna Service Technicians, for earning John Deere certifications following extensive service training. Dustin achieved Master Certification, the highest level of training, and Jayson achieved Advanced Certification.
Achieving Master Certification requires completion of 225 total training hours, whereas Advanced Certification requires 150 hours, comprised of instructor led classes and online remote training. Core training requirements include electrical systems, hydraulic systems and the Service Advisor laptop application, supplemented with additional classes in Selling and Marketing, Resource Utilization, and Product Applications.
Dustin is pictured below with Service Manager, Chad Huelskamp, and Jayson is pictured with Business Manager, Matt Poppe.
Congratulations on your achievements, Dustin and Jayson!