Urbana Technicians Achieve Training Certifications

Congratulations to Jerry Yocum and Eric Dingus, Service Technicians at Urbana, for earning John Deere Certifications following extensive service training.  Pictured below with Service Manager Jeff Thirtyacre, Jerry (first picture) achieved Master Certification, and Eric (second picture) achieved Advanced Certification.

Certification requires core training in electrical systems, hydraulic systems and the Service Advisor laptop application, a combination of online remote training and instructor led training.  Additional classes in Selling and Marketing, Resource Utilization, and Product Applications must be completed.  Master Certification, the highest level, requires completion of 225 total training hours, whereas Advanced Certification requires 150 hours.  

Great job on your accomplishments, Jerry and Eric!

Urbana, Ohio

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