Congratulations to Chris Sword of the Germantown location for achieving John Deere Master Technician certification.
Representing the highest level of service training, Master Technician certification requires completion of instructor led classes and online remote training, totaling 225 training hours. Core training requirements include electrical systems, hydraulic systems and the Service Advisor laptop application, supplemented with additional classes in Selling and Marketing, Resource Utilization, and Product Applications.
Chris is pictured below in his master's jacket with Operations Manager, Mike Bell and with Service Manager, Bill Sword.
Congratulations on your achievement, Chris!