Service Scheduling: Call Us, Book Online, or Request a Callback

Contact Your Store

Speak with a real member of our team at your nearest store location. We serve Customers across Ohio and Indiana.

Quick: Service Request

Want help setting up service? Have us reach out. Provide your basic info and we'll follow up by phone or email.

Do you offer mobile service or can you come to my location?

Yes. Our mobile maintenance technicians can service your equipment at your home or job site. Visit our Mobile Maintenance page for availability in your area.

Can you pick up and deliver my equipment for service?

Yes, most of our locations offer equipment pickup and delivery. Contact your nearest store to schedule a pickup date that works for you.

How long does a typical service appointment take?

It depends on the work needed. After we inspect your equipment, your service advisor will provide a timeline and cost estimate before any work begins.

What information do I need to schedule service?

Your equipment model, serial number, and a brief description of the issue or service needed. If you're unsure of your serial number, our team can help you locate it.

Do you service equipment not purchased from Koenig?

Yes, we service John Deere equipment regardless of where it was purchased, including units bought at Home Depot or Lowe's. We also service Stihl, Ventrac, Gravely, and other brands we carry.

How much does a service visit cost?

Pricing varies by service type and equipment. Contact your local store for a quote, or submit the form above and we'll follow up with details.

Complete the Form to Request Service