John Deere Customer Service Advisor

John Deere Customer Service ADVISOR™ is a database of operator and technical manuals for those who like to service their own machines. Sold as an annual subscription, Customer Service ADVISOR™ is available in online and offline versions. The offline version is only recommended for skilled technicians.

John Deere Customer Service ADVISOR™ comparison

Access to Service ADVISOR™ web page
Access Owner's, Repair and Technical manuals
Look up and troubleshoot diagnostic codes
Connect to machine for diagnostics and calibrationsX
Works on mobile devices (tablets and smartphones)X

*Offline version requires purchase of additional equipment and computer hardware and may be subject to additional support fees. 

Questions to Consider:

  • Do you perform the majority of your own equipment repairs?
  • Do you need to utilize an electronic diagnostic tool to connect directly to a machine?
  • How often do you need access to technical or diagnostic information?
  • Do you just need a technical manual? If so, our parts team can order you one. Contact us today.

Note: Access to Customer Service ADVISOR™ does not authorize or permit customers to perform warranty repairs on their equipment. 

Is Customer Service ADVISOR™ right for you? 

Want to learn more about how Koenig Equipment and John Deere support your right-to-repair? Follow this link: