Service
Schedule Service
Tell us what your equipment needs. Your store's service team will call or text you to set a time.
- Drop it off, have us pick it up, or have us fix it on site where available
- A timeline and cost estimate before any work begins
- John Deere equipment serviced wherever you bought it
Sent to your store's service team
Thanks. Your store's service team has your request and will reach out to set a time.
After inspecting your equipment, your service advisor gives you a timeline and cost estimate before any work begins.
What happens next
- 1Your request goes straight to your store's service team.
- 2They call or text you to set a time and talk through drop-off, pickup or on-site service.
- 3After inspecting your equipment, your service advisor gives you a timeline and cost estimate before any work begins.
Your store
Machine down? Calling your store is the fastest way to reach the service team.
Plan ahead with a service program
Do you offer mobile service or can you come to my location?
Yes. Our mobile maintenance technicians can service your equipment at your home or job site. Visit our Mobile Maintenance page for availability in your area.
Can you pick up and deliver my equipment for service?
Yes, most of our locations offer equipment pickup and delivery. Contact your nearest store to schedule a pickup date that works for you.
How long does a typical service appointment take?
It depends on the work needed. After we inspect your equipment, your service advisor will provide a timeline and cost estimate before any work begins.
What information do I need to schedule service?
Your equipment model, serial number, and a brief description of the issue or service needed. If you're unsure of your serial number, our team can help you locate it.
Do you service equipment not purchased from Koenig?
Yes, we service John Deere equipment regardless of where it was purchased, including units bought at Home Depot or Lowe's. We also service STIHL, Ventrac, Gravely, and other brands we carry.
How much does a service visit cost?
Pricing varies by service type and equipment. Contact your local store for a quote, or send a request above and we'll follow up with details.
Rather talk to someone?
Call or text your store and the service team will help you set it up.